Ms. Cassandra Coleman is the President and owner of Cognitive Professional Services, which she acquired as a part of her growth strategy to extend her firm’s commercial and government reach. Prior to that time she was the business owner and President of Harvest Professional Company (HPSC), a position she had held since 2009. At HPSC Ms. Coleman led the successful acquisition of critical government contracts and managed all aspects of the company including finances, operations, marketing, and business development. During her tenure, she generated avenues of growth that resulted in exponential staff growth, while maintaining a retention level of 96%. One of the other major accomplishments during this time was the program feedback and evaluation program that she put in place to maintain and foster customer relationships, trust, and rapport.

Prior to her purchase of Harvest Professional Services Company, Ms. Coleman served in various positions in state and county governments; gaining an in-depth understanding of budgeting, program management, and management of personnel in government. Most recently, Ms. Coleman served as a County Coordinator and County Extension Agent in the Family & Consumer Sciences division of Texas A&M’s AgriLife Extension Service. This position entailed managing staff to ensure that the service provided educational programming targeting adult and youth residents, as well as local professionals. In addition, she coordinated and provided resources for budget hearings for county extension personnel, and participated in Commissioners Court legal proceedings concerning the extension programs budget and programming efforts. Ms. Coleman’s responsibilities also included obtaining funds from local, state, and federal sources, supervising staff in the allocation of funds, setting and attaining accountability standards for employees, and organizing and conducting pilot testing for educational programs on both local and state levels.

Previously, Ms. Coleman held the position of Juvenile Probation Officer with the Fifth Judicial District Juvenile Probation Department. In this role she developed budget allotments for programming for youth and families, implemented programs and maintained funding for Title IV-E Federal Programs across multiple counties. In addition, Ms. Coleman maintained responsibilities associated with holding office at county, district, and state levels as Training Officer with the Texas Probation Commission. Early in her career, Ms. Coleman held the positions of Case Manager and Investigator for the Texas Department of Criminal Justice, where she supervised facility staff in implementing policies and procedures in accordance with rules and regulations of the Texas Department of Criminal Justice.

Ms. Coleman holds a Masters in Juvenile Justice from Prairie View A&M University and a Bachelor’s in Criminal Justice (Criminology & Corrections) from Sam Houston State University. She has been a member of various professional groups, including the Hispanic Chamber of Commerce in Dallas TX, the Tyler County Chamber of Commerce, and the Public Relations Head for Alpha Phi Sigma, the Criminal Justice Honors Fraternity. She has been certified as a Juvenile Probation Officer for the State of Texas (expired).

Ms. Coleman is responsible for and takes pride in establishing strong and constant communication between her management staff and clients, COTR’s, client managers, and employees.